Frequently Asked Questions

Get answers to common questions about our testing tools and electronics testing

Do your testing tools work on all devices?

Yes! All our testing tools work on any device with a web browser - iPhone, Android phones, iPads, tablets, and even computers. Our tools are web-based and require no app downloads or installations.

Are your testing tools really free?

Absolutely! All our testing tools are completely free to use with no hidden fees, premium versions, or registration requirements. We believe everyone should have access to proper device testing tools.

How accurate are your testing tools?

Our testing tools are designed to be highly accurate and are used by thousands of people monthly. They're based on industry-standard testing methods and are regularly updated to ensure reliability.

Can I use these tools to test devices I'm buying online?

For online purchases, you'll need to use our tools after receiving the device (within the return period). For local purchases, we recommend testing the device in person before completing the transaction.

What should I do if I find issues with a device?

If you find issues during testing, document them with screenshots and photos. Use this information to negotiate a lower price or, if buying online, to initiate a return if the issues weren't disclosed.

How long does it take to test a device completely?

A thorough test of all major functions typically takes 15-20 minutes. This includes screen tests, audio tests, touch responsiveness, and basic functionality checks.

Do you offer testing tools for other devices like laptops or TVs?

Currently, we focus on smartphones, tablets, and mobile devices. However, many of our screen tests work on any display, including laptop screens and monitors.

Can I trust sellers who use your testing tools?

While sellers using our tools show they care about transparency, always verify test results yourself. Screenshots can be edited, so it's best to run tests in person or immediately upon receiving a device.

What's the most important test to run first?

Start with the dead pixel test for the screen, as display issues are often the most expensive to repair. Then check touch responsiveness and audio functionality.

How do I contact you if I have other questions?

You can reach us through our contact page. We aim to respond to all inquiries within 24 hours.